Fast WiFi, convenient location by river and walking distance to center, great breakfast and dinner menus. Friendly and helpful staff. Comfortable bed and bedding.

the front desk staff were helpful the hotel location on the river , big hotel, good breakfast

the rooms on the river side were not up to date (TV from the 80's) needing a lot of remodeling , the concierge were not at the desk all the time, the hotel is understaffed, at the time the hotel restaurant couldn't handle the amount of guest that they opened another conference room to act as a breakfast area 2

Very good location and view

No

The staff were professional, efficient, and friendly. They arranged an upgrade for me upon arrival and provided excellent service throughout my stay. The view of the river from my room was absolutely wonderful. The complimentary toiletries and vanity kits were of great quality. The breakfast had a wide selection of delicious options.

It was all superb.

This hotel is situated well for the center of Frankfurt, the railway station, the River and within easy reach of the International airport. The quality of service and rooms is the usual robust international standard that one can expect from a quality provider.

Special price for a good central location. That was exactly what I was expecting. Employees address you in English at all times, which is also convenient for foreigners.

Though I had a non smoking room, the smell of smoke coming from other guests in other rooms communicate to your room thru the ventilation in the bathroom. The room was smelling strongly - even the doorman was supresided when delivering my bag. As you get a very special price, the staff treats you 'cheap' as if you can't afford the place.

River view room on 16th floor with small space. Amazing staff, especially Stefan Ziemus. Perfectly located near old town, shopping and museums. Convenient services and good restaurant.

The staff were all amazing. The concierges knew absolutely everything about the city and Nicholas at the front desk was lovely and went above and beyond for us. Our room was larger than expected (Club Studio which we later upgraded to Club Suite) and we were extremely well looked after. Location on the river was wonderful and a short walk for shopping

The WiFi reception in the club lounge could have been a little stronger on the balcony

Swift professional handling of check-in, check-out. Very convenient situated in proximity of stock exchange, city, trade fair, railway station, etc.

The parking fee is borderline robbery.

We had an amazing stay at this hotel. The fast WiFi was a great convenience for us. The hotel's location close to the river and within walking distance of the center made it perfect for exploring the city. The hotel's cleanliness and comfortable facilities exceeded our expectations. The staff went above and beyond to ensure our stay was enjoyable, offering helpful advice and providing excellent service. The hotel's breakfast and dinner menus were fantastic, offering a variety of delicious options.

Everything is what we need and want.

Very nice location,close to main train station;frendly staff and doorman.Good choice to recommend to stay while you travel to Frankfurt.

Comfortable room, not too far from local transport.

Breakfast wasn't included and was 31 Euros per person per day! We chose to go out instead.

This hotel is a perfect spot for business and tourism, offering an incredible view of the river that takes your breath away. The hotel is very cooperative and tries to make the stay exceptional, willing to assist you with anything you need. The location is quite near to the city centre, with many attractions a short walk away, such as the Museum, making it a valuable choice for tourists.

The decor is quite outdated and needs refreshing, not living up to its cost fully.

Friendly and helpful staff. Very nice and cosy room, clean and well maintained. Good selection of in-room F&B and excellent quality of dining in the hotel and room service. All in all sheer bliss.

The room was cleaned only after 5:30pm, which I found too late. I wanted a clean room when returning in the afternoon. However a little talk with the service Manager helped the matter.

Convenient location. Helpful staff. Perfect for the purpose of our trip- the ISH exhibition.

The room was kind of small but not really important.