Intercontinental Frankfurt - Frankfurt am Main

This hotel is situated well for the center of Frankfurt, the railway station, the River and within easy reach of the International airport. The quality of service and rooms is the usual robust international standard that one can expect from a quality provider.

the front desk staff were helpful the hotel location on the river , big hotel, good breakfast

the rooms on the river side were not up to date (TV from the 80's) needing a lot of remodeling , the concierge were not at the desk all the time, the hotel is understaffed, at the time the hotel restaurant couldn't handle the amount of guest that they opened another conference room to act as a breakfast area 2

Special price for a good central location. That was exactly what I was expecting. Employees address you in English at all times, which is also convenient for foreigners.

Though I had a non smoking room, the smell of smoke coming from other guests in other rooms communicate to your room thru the ventilation in the bathroom. The room was smelling strongly - even the doorman was supresided when delivering my bag. As you get a very special price, the staff treats you 'cheap' as if you can't afford the place.

The staff were all amazing. The concierges knew absolutely everything about the city and Nicholas at the front desk was lovely and went above and beyond for us. Our room was larger than expected (Club Studio which we later upgraded to Club Suite) and we were extremely well looked after. Location on the river was wonderful and a short walk for shopping

The WiFi reception in the club lounge could have been a little stronger on the balcony

Swift professional handling of check-in, check-out. Very convenient situated in proximity of stock exchange, city, trade fair, railway station, etc.

The parking fee is borderline robbery.

Convenient location. Helpful staff. Perfect for the purpose of our trip- the ISH exhibition.

The room was kind of small but not really important.

Very nice location,close to main train station;frendly staff and doorman.Good choice to recommend to stay while you travel to Frankfurt.

Comfortable room, not too far from local transport.

Breakfast wasn't included and was 31 Euros per person per day! We chose to go out instead.

Friendly and helpful staff. Very nice and cosy room, clean and well maintained. Good selection of in-room F&B and excellent quality of dining in the hotel and room service. All in all sheer bliss.

The room was cleaned only after 5:30pm, which I found too late. I wanted a clean room when returning in the afternoon. However a little talk with the service Manager helped the matter.

Great location close to the train station, curt but efficient front desk

Overrun with yokel guests who seemed like they had never been in a hotel lobby.

The view from our room was great and the location was easy to/from the train station.

The temperature the room was uncomfortable. We could not cool down the air.

I liked the breakfast buffet very much: abundant and fresh. The bed was comfortable with very pleasant sheets.

The roofs in corridor and rooms are way too low. And mainly the room was much too small for a 5 star-rated hotel.

For an internet special this hotel was fantastic.

No internet access from room included, very expensive laundry service

value for money, good location, friendly and helpful staff, nice room, very comfy mattress (for my back problems)

no english entertainment channels, need better hair dryer

Staff were wonderful; so polite, courteous and helpful. We received a complimentary upgrade to a superior room with a beautiful view over the river. Concierge service is excellent- they know everything about the city! I would definitely return to the Intercontinental Frankfurt - our stay was unbelievable value for money and the staff were faultless.